Operational Management Build Out

Overview

Operational Monitoring is one part of your overall management approach. In this service we help you optimise your monitoring against the myriad other tooling options and approaches you have including modern observability approaches. We’ll help make sense of how best to use monitoring against other visualisation, storage, pipelining and bespoke monitoring tools to ensure that you reduce vendor lock in and improve your agility and flexibility to manage your own data. 

Who is it for?

DevOps and Platform Engineering Teams, IT Ops and NOC teams, SRE’s or Cloud teams who are :​

• Considering migrating observability/monitoring vendor​.
• Looking to consolidate vendor’s following a shared data first mind set​.
• With a foundation build who want to improve their operational monitoring  through advanced analytic features & observability​.
• Wanting to more clearly evidence the value being gained from a current monitoring deployment who want to continue to ensure they are getting maximum value from it.

Key Deliverables

Use case, Service, and Data mapping: a detailed mapping linking operational use cases to the services they manage, and the data needed to supply their reporting.​

Tool Value Assessment: An assessment of the value of each tool focusing on the people that use it and process it enables, linked back to operational impact and business value​

Data Strategy Plan: Recommendations on what data to onboard or migrate, from where, and how to normalise it.

Outcomes and benefits

1. Clear roadmap from operational impact to tool capability and business value, enabling confident decision making around current vendor usage​.

2. Cost-efficient ingestion and data strategy with predictability​.

3. Through design considerations for future tooling strategy development​.

4. Improved tool usage through visualisations and artifact alignment to operational process and teams​.

5. Consolidated value on operational monitoring investments.