Splunk Public Sector

Splunk & ServiceNow in Public Sector.  Creating answers and delivery from data.

 

 

Splunk 

 

Big data comes from machines, its unwieldy, why? Volume, Velocity, Variety and Variability.  It requires a solution.  Splunk makes machine data answer with an automated consolidated pooling of data to which multiple lens can be applied.  This transcends from reactive to proactive operational intelligence, insights into your business, customers, users, transactions, applications, servers, connected devices and networks.  

 

It is achieved in an easy to use, infinitely extensible platform that allows:

 

  • Collect and Index
  • Search, Analyse and Visualise
  • Monitor, Alert and Report
  • Insight to user & customer behaviour

 

Splunk in government

Providing services that are Digital by Default has inevitably increased the “noise” that Government bodies have to deal with – digital information that isn’t necessarily significant but can’t be ignored.  Keeping the organisational ear to the ground without incurring significant cost is becoming vitally important, whether it is done to understand how well service levels are being met, to visualise citizen behaviours online, to identify threats to the security of vital resources, or just getting a good handle on how much is being spent on Cloud services.

Splunk is rapidly becoming the default option when large quantities of machine generate data needs to be processed and interpreted quickly.

Apto understand complex online services, and how Splunk can be used to drive up service quality.

Talk to Apto about using Splunk and ServiceNow together to automatically spot the signals that suggest your services might be failing.

Splunk in education - Institutional Intelligence

Wherever there is machine data, Splunk can deliver value.  Universities and colleges are hugely reliant on digital technology to deliver, for example, educational content, student security and performance management.  The diversity of their systems and the pervasiveness of their networks together generate enormous quantities of machine data – so much that using human intelligence to track their content is impossible. 

Splunk offers the potential to treat this problem as a huge opportunity.  By giving organisations the capability to collate, analyse and report in real time on these streams of information, Splunk allows this diverse content to be managed and treated as Institutional Intelligence.

Talk to Apto about harnessing the potential of your machine data explosion with Splunk.

Business efficiencies in Public Sector organisations

Public Sector organisations have long been attuned to the need to set goals and to track performance against them.  The idea of dashboarding is also long established.  For the most part, however this has been backwards looking – looking at past performance. 

Splunk allows you to dashboard the here and now.  It can be configured to collate and index data streams of almost all kinds, giving your organisation the ability to view service performance as it is happening.  If what is observed isn’t desirable, Splunk can trigger business processes, robotic or manual, and it will continue to monitor so that you can observe any reaction.

Ask Apto about using Splunk to monitor and measure service levels in your organisation.

Splunk in the Health Sector

Large hospitals are increasingly generating massive quantities of machine data from server logs, sensors, access control mechanisms and testing services.  This data is often technically complex and unmanageable without automation.  Splunk is designed to make sense of this information as a whole, and so provides the possibility of a management view that does not need to add extra burden to the health practitioners themselves.

Outside of hospitals, the future of health care delivery will be in large part driven by Infomatics.  For example, it will become possible to continuously monitor patients with chronic conditions outside of health institutions at modest cost.  This will require the Health sector to invest in the technology and skills that enables continuous observation of data streams.  Splunk is already capable of this, and Apto are well positioned to help you begin to exploit its capabilities.

Ask Apto about how Splunk can help you gain benefits from this wave of additional data now and in the future.

Splunk in Local Government

In addition to the myriad service silos operated by Local Government, they must now face the challenge of the Smart City proposition.  The idea of a city that is populated with intelligent, internet connected devices, all adding to the flood of machine data, promises much.  City and town planning based on historical data can only achieve so much – but based on live information feeds, so much more should be achievable. First, however comes the need to solve the problem of how to make sense of the data streams automatically.

Splunk has the solution.  Whether the data comes from road sensors, buses or car parks; from servers, access control devices or weather forecasts; Splunk can: -

  • Collect and Index the data stream
  • Search, Analyse and Visualise it in the form of dashboards
  • Monitor, Alert and Report on it actively
  • Offer an insight to user & citizen behaviour

 

The Smart City will need intelligent application of technology.  Ask Apto to explain how Splunk can help.

 

ServiceNow
 
A comprehensive single platform to automate, process and manage transactions and service management. Single Data Model with reusable components for all cloud services.  Through our partner GovNow we deliver the powerful ServiceNow in a dynamic agile manner. 
 
ServiceNow in Government
 
ServiceNow integrated with Splunk enables operational, security and behavioural insight.  It offers the opportunity to engage faster, better and more efficiently with citizens, stakeholders and user to deliver value for money superior services.  

 

The Fusion of Splunk and ServiceNow  

 

You ask the questions, obtain the reports now you need gain insight and have answers, you want to take action, eliminate issues, improve experiences.  This can be both manual and automated in a controlled service managed manner with a modern user experience.  This is where the power of combining Splunk and ServiceNow comes to the fore.  Splunk and ServiceNow deliver this in an agile, manageable and modern cloud platform.  The platforms are integrated and extendable for both users and developers, providing demonstrable value for money.  

 

You can start anywhere however small, it need not be the big bang approach, it can be a horizontal technology problem or line of business. The platform will grow with your rollout out and delivery.

 

How

 

GovNow and apto are accredited and certified Splunk and ServiceNow partners.  We work together specialising in these platforms in public sector.   We understand digital transformation and work with most methodologies to achieve this, while having a great depth of knowledge of Government Design Manual principles.

 

 

Call us for an initial consultation 0845 226 3351

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