The Three Areas
Our Splunk Professional Services are best understood through three areas: Design & Implementation, Optimisation & Acceleration and Expert Services including Support.
We are an accredited Splunk Premier Partner and have a wide array of Consultants certified in Splunk Cloud, ES, ITSI and Phantom. We provide services through Architecture, Design, Implementation, Cloud Migrations as well as Splunk Validated best practice for all elements of your Splunk deployments. We offer our an array of Rapid Adoption Packages and Service Packages to enable your Splunk journey seamlessly or mix with our bespoke services, the choice is yours.
Design & Implementation
Splunk is a significant investment and the ways in which it can used are almost infinite, planning is the key to success with Splunk. The implementation packages are in three forms from basic to advanced, dependent on your objectives, number of data sources, searches, indexes, complexity and so on. The packages range from 15 to 60 days, although the packages are well defined, we will tune them according to our customers requirements with a discovery phase. The advanced package also includes future health checks and support. After discovery, we kick off the initial planning workshop with your Apto appointed architect, with subsequent phases of implementation and training with optional follow up phases.
The benefits of this package are a well planned, clean, best practice implementation, that will scale and meet your immediate and future needs. Naturally if you feel the package does not fit, we can bespoke these services.
Optimisation & Acceleration
This set of packages are for existing Splunk users.
The optimisation package is typically a one week program that provides a comprehensive review of your Splunk environment, the results are a report presenting our findings, recommendations with a set of steps, you the customer can perform, with varying options of assistance from Apto if desired. The benefit of the package is peace of mind your implementation has been thoroughly audited, recommended improvements presented and how to implement them, offering future scalable, performant Splunk system.
The acceleration packages are about driving more from your Splunk platform. The acceleration packages come in three forms basic, standard and advanced based on the scale and complexity of the current and desired environment. We assess all current and desired data sources and architectures, we remediate any issues, as well as plan for new use cases, data sources, scaling the platform, data visualisations and so on.
Expert services are point services delivered time or package based, the primary point to them is as a Splunk user you know what you want, need some help and want to get the job done.
Time based can start from simple remote based ‘ask a Splunk expert’ on an hourly basis through to on-site daily bespoke consulting services. Other time ‘hourly unit’ based packages include: build a lookup, extract a field, create/manage indexes, build a dashboard, install a Splunk base app, create a workflow, build a search, just ask we can package them all and we will share the specifics of a particular package.
Workshop based packages include Data on-boarding, machine learning, service mapping, cloud migration. All workshops take the form of an initial discovery, full day workshop, full day follow up presentation with recommendations and a delivery plan, with different delivery options. These workshops are more area specific than the optimisation and acceleration workshops, so Apto will through an initial discussion propose the right package most likely to benefit you the most.
How we sell our services?
Experience in working with many different Splunk customers tells us one thing, they are all different. Customers are at different stages of their Splunk journey, with different goals, experience and skills.
What we do have is foundation blocks describing different roles, delivered in a manner to suit budgets, but more importantly objectives.
|Consultant||From per hour to packaged objectives including combining our on demand and support services||A Consultant is for Architecting your Splunk, Data Strategies, Cloud Strategies, Review, Analyse Optimise, Add on, Apps adoption|
|Engineer||From per hour to packaged objectives including combining our on demand and support services||An Engineer is for the ‘doing’ implementation, configuration, performance reviewing, creation, design dashboards, data onboarding, mentoring|
|Admin & Power User||From per hour on demand to a fully service support service Level backed. A combination of the two can be offered.||Designed to be your Splunk Assistant for jobs and tasks you need help with. Amending configs, dashboards, support with errors, issues, performance. For when you need help, at the end of phone, screenshare, through to on site.|
An initial discussion with us very rapidly allows you to assess us, our services and whether they are right for you. There is no high pressure sales, we don’t employ sales people, we are all consultants, we’ll get the right person talking to you in no time at all for a no obligation chat.
See how we can build your digital capability,
call us on +44(0)845 226 3351 or send us an email…
11 October 2023
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