FAQ’s

What does an initial call look like?

On an initial call you will speak to one of our consultants with relevant specialist knowledge, whether that is in security, operations or broader data disciplines. We will ask a few questions to understand your current situation, whether you have a specific issue to solve, or just wish to talk more broadly with us. Based on your situation we can tell you a little about Apto, our relevant work, and how we help out other customers. The outcome of the call will be an understanding, or not, of whether there is value in further conversations.

 

What technologies are Apto knowledgable in?

Consultant’s Apto have a fundamental understanding of how, in particular, SIEM and Observability products are architected and deployed. Beyond that understanding, we also give our consultants knowledge in specific technology solutions, ensuring that we have a broad understanding of the key technologies in the market.

 

How is an engagement structured?

We strive to ensure that all our engagements are carried out against clear objectives and a clear business outcome, against which the work can be measured. Prior to starting work we will write a formal scope of work, which will outline the key objectives, outcomes and specific deliverables. The scope of work will also define the reporting schedule, both written and presentation. Typically we provide customers with periodic written reports and meetings in addition to a formal wrap up and the project end.

 

How long has Apto been in business?

Apto was founded in 2004, initially working in public sector and financial services to help organisations with their digital transformation projects. These projects developed skills and methodologies in data management as well as in deploying and managing complex enterprise tools. This history has proved valuable when evolving into the machine data management domain. Our involvement in this sector goes back to 2018, when we became a Splunk partner, helping customers leverage their machine data for security and operational monitoring.

 

Are Apto a reseller?

Whilst eligible to resell some products, Apto operate as a vendor agnostic consultancy. Our focus is on helping you get the right business outcome, with the right toolsets. Fundamentally, we are not here to sell you one product over another.

 

Where are Apto based?

Our Headquarters are in Bristol, UK, but we work across the UK and sometimes into Europe. As part of any project we will typically spend some time on site with clients.

 

Do Apto use permanent staff or contractors?

All consultants working for Apto are permanent employees of the business.

 

Do Apto have SC cleared employees?

Yes, we have SC cleared staff, having worked across Central Government for many years.