The Operator Gap

📄Download The Operator Gap Whitepaper here!

UK enterprises have spent hundreds of millions of pounds deploying SIEM platforms over the past decade. Most of those deployments are underperforming, and the cause is almost never the technology — it’s the operating model. There’s a missing role between the engineers who built the platform and the analysts who use it: the Operator. This paper makes the case that closing that gap is the single highest-leverage change most security teams can make to their SIEM investment.

Read it if you’ve ever wondered why your alerts have got noisier, your costs have crept up, or your detection coverage has quietly degraded since go-live. You’ll get a clear definition of what a true Managed SIEM service does (and a four-pillar test for assessing one), a plain-English explanation of why “Managed SIEM” from most MSSPs is actually outsourced SOC on someone else’s platform, and a six-question diagnostic you can use this week to work out which service you’re really paying for.