Working with Apto

Our technology consultants are with you every step of the way, from initial conversations through to delivery against your requirements. By combining our technical expertise with domain knowledge, we’ll help you manage your data to achieve your security and operational monitoring requirements.

Our Approach

An engagement with Apto will typically start with a short call with a technical consultant to understand your current situation. Depending on what you need we will typically seek to understand your current monitoring set up, your data, users and processes they follow. We’ll use our methodology to agree where Apto’s expertise will help you and how we can further engage.

1. We will tailor our approach to your situation and requirement;
2. We will define an appropriate outcome or augmentation based delivery model;
3. we can use a combination of consultancy and managed services to deliver on your requirement

 

In practice the development of these themes is best addressed incrementally over a period of time as part of an overall roadmap to achieving visibility of organisational data and improved exploitation of information.

Customer Success

To help Apto clients achieve this we have developed a Data Success Programme which delivers incremental advances through:

• focused technical account planning and ongoing engagement so that we best understand your needs and objectives, helping you define a roadmap to meet your security and operational resilience requirements
• This is delivered through structured, planned improvements to deliver significant advances to your data platform deployment focused on a specific topic or area of interest
• Surrounding this is optional proactive care of your data environments and toolsets so that it remains in good health and issues are found and fixed pre-emptively where possible, this is provided by our “Operate Service”

Consultancy Services

Implementation Cycles

Many customers find our implementation cycle approach to be a great way to engage, offering an iterative and incremental approach to achieving an outcome. Each cycle focuses on a theme, driving a specific outcome as part of an overall roadmap. Engineering implementation cycles are frequently underpinned by our Operate Service. Customers have the flexibility to accelerate or pause the velocity of these cycles at any point, to cater for any resource constraints.

Consultancy

As well as our outcome based implementation cycle approach, Apto can also deliver services in a more traditional consultancy approach, or augment your team with specific expertise for a set period of time.

 

Operate

Underpinning our consultancy services is our Operate service. This proactive service helps you improve the effectiveness and stability of your organisation’s data posture by overseeing and improving your deployment. Apto Operate covers several key areas for long-term platform successes, including Platform Management, Data and Performance Management, Analytics, and Reporting. The service provide ongoing maintenance over time and during periods of business change. The operate service can also give customers rapid access to engineering capability, or engineering attach programme, to build out new functionality and content within their monitoring solution.